NORTH CAROLINA ARTISAN COFFEE ROASTER
(919) 371-2818
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Muddy Dog
Equipment & Tools
The Bodum Columbia insulated, stainless steel French press is simplicity itself, with a modern look and unmatched durability that keeps coffee hot for hours. This and other fine coffee brewing accessories are curated based on quality, value and ease of use. Let us help you brew coffee shop quality coffee at home. Contact our specialists to determine the right solution for you.

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Users with existing accounts, having trouble logging in.

19 July 2012

On June 28, 2012, Muddy Dog Roasting Company migrated to a brand new web site.  As a convenience to our existing customers, we automatically migrated their accounts to the new site.  The idea was that your old login credentials (email address and password) would work on the new site.

While we personally had no problems using our old account credentials on the new site, we've heard from some customers that their login credentials no longer work.  We're not sure why that would be the case, but we do know how to fix it: simply click the "Forgotten password" link on the login page, enter the email address associated with the account, and a new password will be sent. (And yes, we understand that sending a new password via email may not be best practice, but it poses no risks because we never store your credit card information anywhere.)  The email does take a few minutes to arrive in your inbox, so please be a little patient.

Please do NOT try to create a new account with the old password, as you will receive an error message telling you that your email address is associated with an existing account (which it is, obviously).

If necessary, you can send us an email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ) and we can delete your account and then you can start over.  But really this should never be necessary.

Thank you for your patience as we migrate to this new system to improve your browsing and shopping experience.

Jim